At Diavintage LTD, your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you use our services or visit our website. We are committed to safeguarding your privacy.
Information we gather
to provide our adult-focused services, we collect your name, contact details, and responses to health-related questionnaires.
Contact details
We collect personal information that you voluntarily provide to us when you contact us or sign up for our services, including:
Name
Email address
Phone number
Health questionnaire answers
We are dedicated to delivering high-quality work and exceptional service, ensuring every aspect of our partnership meets your expectations. We use this information to provide and improve our services.
Using your information
We utilise your data to deliver services, communicate with you, enhance our offerings, and perform internal analysis.
Service provision
Your information is used to deliver the services you requested.
Communication
We use your contact details to communicate with you regarding your service, send you relevant updates and promotional materials.
Service improvement
Your data helps us improve and enhance our services.
Internal analysis
We use data for internal analysis to better understand user needs and preferences.
Advertising and Tracking
We use Meta Business tools (such as Facebook Pixel) to advertise our services and analyze the effectiveness of our marketing campaigns. These tools may collect data about your interactions with our website and ads to improve user experience and ad targeting.
Third-party partnerships
We use Meta Business Pixel and Setmore Calendly for marketing and scheduling. Please review their respective privacy policies.
Marketing
We use third-party services for marketing purposes. Their privacy policies should be reviewed.
Scheduling
Scheduling is facilitated by a third-party service. Please review their privacy policy.
Ensuring data security
We employ reasonable measures to protect your information. However, complete online security is not guaranteed.
Data encryption
We use encryption to protect data during transmission.
Access control
Access to your information is restricted to authorized personnel.
Regular security audits
We conduct regular security assessments to identify and address vulnerabilities.
Data backup and recovery
We maintain backups of your data to ensure its availability in case of loss or damage.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and personalise content. We use cookies for:
Website functionality and performance
Analytics and tracking
Advertising purposes
You can manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.
Understanding your rights
you have the right to access, modify, or remove your personal information. Contact us to exercise these rights.
Access
You can review the personal information we hold about you.
Correction
You can request corrections to inaccurate information.
Deletion
You can request the deletion of your personal information.
Contact us
Contact us to exercise any of these rights.
Protecting children's privacy
our services are exclusively for adults. We do not knowingly collect data from children.
Age restriction
Our services are intended for users 18 years of age or older.
Data collection
We do not knowingly collect personal information from children.
Parental consent
If we discover we have collected information from a child, we will delete it.
Reporting
If you believe we have collected information from a child, please contact us.
Policy updates
We may update this policy periodically. Any changes will be posted here.
Updates
This policy may be updated periodically.
Notification of changes
Any changes will be posted on this page.
Contact us
If you have questions about this privacy policy, please contact us. We are happy to help with any privacy concerns.